Our Story
New Light Disability & Counselling Services was founded by Dymanty. From both professional experience and deeply personal lived experience, shaping a service grounded in compassion, understanding, and genuine care.
In 2019, the loss of Dymantys daughter Crystal-Lee (13) changed everything. Navigating profound grief while trying to support two young sons with complex needs, highlighted just how difficult it can be to access timely, appropriate, and compassionate support when it is needed most. Despite actively seeking help, the gaps in available services became painfully clear — particularly for families experiencing trauma, loss, and complex emotional needs.
During this period, study became both a lifeline and a turning point. Through formal education and professional training, new doors opened — not only providing the tools needed to better support her own children, but also igniting a strong passion to support others facing similar challenges. What began as a need to survive and care for family grew into a commitment to help fill the gaps that so many individuals and families fall through.
New Light was created to combine professional practice with lived understanding, offering trauma-informed, person-centred, and strengths-based support. Services are designed to support people holistically — addressing practical needs alongside emotional wellbeing — while upholding dignity, choice, and ethical care.

As a locally owned and operated service, New Light Disability & Counselling Services is deeply connected to the Echuca and Moama and wider community. We are committed to providing safe, inclusive, and non-judgemental spaces, and to walking alongside individuals and families through some of life’s most challenging moments.

New Light continues to grow with the community it serves, guided by professional standards, lived experience, and a belief that meaningful support can change lives — one step at a time.

What Services We Offer
At New Light Disability & Counselling Services, we provide compassionate, flexible, and person-centred supports designed to meet individuals and families where they are and support them to live with dignity, confidence, and choice.

NDIS Disability Support
We offer tailored NDIS supports that focus on building independence, confidence, and meaningful participation in everyday life. Supports are delivered in a respectful, strengths-based, and trauma-informed way.

Supports may include:
One-on-one tailored support, Community access and social participation, Skill building and capacity development, Youth mentoring and life skills development

Daily Living & Household Supports
We assist with practical day-to-day tasks to support independence and wellbeing in the home and community.

Includes:
Domestic cleaning, Meal preparation and cooking support, Food assistance and shopping support, Life skills training (routines, independence, daily tasks)

Personal Care Supports
We provide respectful, dignified personal care supports based on individual needs and preferences.

Includes:
-Assistance with personal hygiene, Showering and bathing support, Dressing and grooming, Toileting support, Medication prompts (non-clinical)

Community & Social Support
We support individuals to build confidence, connection, and participation within their community.

Includes:
Community access, social skills development, Support to attend appointments, activities, and events, Building confidence and independence outside the home

Counselling & Emotional Support
We offer private counselling in a safe, confidential, and non-judgemental space for youth and adults.

Counselling support includes
Grief and loss counselling, Trauma-informed emotional support, Anxiety, stress, and life transitions, Youth and adult counselling

Who We Support
NDIS participants, Private clients, Children, teens, and adults, family's/carer's.

Our Approach.

our supports are guided by the core principles of the NDIS and trauma-informed care:

person centred & strengths-based, respectful, inclusive, and non-judgemental, flexible and responsive to individual needs, focused on independence, wellbeing, and meaningful participation. we work collaboratively with participants, families, support coordinators, and allied health professionals to ensure supports align with goals and funding plans.

Our services.

Flexible NDIS support designed to build independence

Counselling support

Professional, compassionate counselling for youth and adults, offering a safe space to explore emotions, challenges, and healing at your own pace.

Our Values.

Compassion- every person deserves to feel seen and valued.

Respect- Honouring each individual's story.

Integrity- Ethical, transparent, and professional practice.

Empowerment-Supporting confidence, independence, and growth.

Connection-Walking beside you, not ahead of you.

Ready to take the next step?

were here to listen, support, and walk beside you.

Book Now or contact Us to discuss how we can support you!